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Black Friday Ultimate plan - Jomsocial

7 years 5 months ago
  • Dirk's Avatar
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  • Dirk
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I managed to update my subscriptions. Unfortunately, Jomsocial did not extend for 6 months but created a separate new license. Kindly add it to my current license.
Regards
Dirk

7 years 5 months ago
Licenses:

HI, Dirk.

Thank you for contacting us.
I've checked our records and it seems that you purchased package on Black Friday sale.
This is a NEW purchase - not renewal, so you previous license can't be prolonged.
The only option to prolong license subscription is to do that here: www.jomsocial.com/component/digistore/licenses?Itemid=209 with RENEW option.


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