After latest update - "Test" version by Dimas with chat fix.
We have noticed that the toolbar global notifications no longer appear.
I cannot give access to my site but I have already created a test site
www.speakeasyenglish.eu
Please try to reproduce this error using test site credentials already provided.
To reproduce error
1. log into test site
2. Upload the "test" version of jomsocial provided by Dimas that was created to fix messages image problem
3. Try to send a message to another user or Visa versa - see that the message doesn't appear in top toolbar notifications.
4 Go to messages, see that the message notification is only shown on message icon when you arrive to message area
Thank you for contacting us.
Sadly Dimas is no longer with us... so I can't tell what version was installed.
Developer (Test) versions are actually not for live site.
Try to rather roll back to official release and wait till next version will be released. It shouldn't be long.
If you can't roll back due to critical issue... please, let me know.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Not really over the moon about this, but anyway, I have tried rolling back to 4.5 but that just completely deletes the messages area, I mean the messages already sent cant be seen at all.
Anyway, Would like some assistance in this as soon as possible please
Not sure what to do, all I know is that I have the "test" version that solved the chat image error, but now when I try to rollback or to install the version 4.5 it just simple refuses to show chat messages that have already been sent, showing a white a page.
Thank you again for your kind assistance in this matter.
Michal, I have sent you a message
I couldn't reach your live site so I checked test site.
It seems that you're using "Community Toolbar for Socialize Template" module.
This is deprecated module and should be replaced by JS Toolbar.
Please, check if you have latest version, then enable it and try again.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
