hi,
I have updated to the latest joomla and i have a curent version of jomsocial installed v4.3.3 and i cannot update it.
I have downloaded the new zip file and uploaded to the site however it just dose nothing at all ??
just to be clear i am unziping the file that is calles unzip 1st .
then im just installing it like i would any other plugin. but it wont work please help ???
Hi, Josh.
Thank you for contacting us.
Please, check if your server meets our system requirements:
documentation.jomsocial.com/wiki/JomSoci..._System_Requirements
Especially check upload_max_filesize parameters as from description it seems that it's set too low.
well it dont make an error log or anything it just dose nothing ???
like i upload the file and normally it will redirect to the install screen but it just does not do anything at all ??
I checked my server and it meets the requirements
what els can i do ??
do you still install jomsocial through joomla ?
HI, Josh.
No, if upload_max_filesize is too low, page will just reload without any error notice.
Take a look on our forum - many users had the same issue.
Please:
1. Edit your first post.
2. Click switch below main text field:
prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP:
prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
I'll check your site settings.
HI, Josh.
For some reason upload method do not work... so I used "install from folder" and your JomSocial is up to date now ^^