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6 years 6 months ago
  • azri's Avatar
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  • azri
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  • Posts: 58
  • Thank you received: 2
JomSocial Active Socialize Expired

Im installing jomsocial to my new website:

we also use JA SOCIALll as our template. After installing it, we cant see the menu text of jomsocial. Please advice me.

You may access our website:


6 years 6 months ago

Hi, Azri.

Thank you for contacting us.
Issue is caused by lack of JomSocial Toolbar menu. You need to create it manually with type "jomsocial" and with this structure:

|— Change Profile Picture
|— Change Profile Video
|— Edit Profile
|— Edit Details
|— Privacy
|— Preferences
|— Customize My Page
|— Show All
|— Search
|— Advanced Search
|— Invite Friends
|— Request Sent
|— Pending my approval

A note - you provided your site credentials OPENLY - this is public forum so anyone could see your posts.
NEVER post your credentials in post field. Only in credentials field below it.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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