In multiple profiles, if the profile needs approval, then once the administrator approves, shouldn't a notification email go out to the user. In my case this doesn't happen. Is that the way that this was intended?
The initial welcome email and the email with activation link etc works fine. Its just the notification after admin has approved, which doesn't fire.
Thanks
Bijou
Thank you for contacting us and reporting this issue.
Yes, it seems you're right - approval email is not sent.
I'll report that to our developers.
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User will get the notification
prntscr.com/h1p881
... but ONLY if admin approve user from email:
prntscr.com/h1p835
Mail won't be sent if admin approve user in backend.
That's overall Joomla! rule.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Thanks Michal.
Problem in my case seems to be that "admin" is not getting that mail. I am using acymailing to override joomla's mails and the js mails are set to "text" and not "html". Do you feel this might be the problem. I don't think anyone else has had similar problem before.
Bijou
Yes, if they are overrides then yes, it may be the case.
We tested that on clean Joomla! and it works. All those emails are triggered by Joomla! and are part of joomla! registration flow.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
