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HI I just Recorded a Video using my Android Mobile Phone and the Video won't Work because a Message Pops Up telling me I need a Flash Plugin Version 9 or Greater?
Thank you for contacting us.
Flash is not available on Android - that's why you get that notice.
From what source you're trying to watch that video? What provider?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Please, provide me URL to that video on your site.
Also:
1. Edit your first post.
2. Click switch below main text field:
prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP:
prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
I was ab;e to see the issue:
prntscr.com/gz9wc8
It apply to desktop as well.
I need access to your site backend. Please, edit your first post again and provide backend url.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
The problem is that you're trying to upload 3gp file.
partysocial.com/images/originalvideos/405/paBY6eLkD0W.3gp
This format can't be converted. It's used by 3G mobile phones... while newer one are recording to mp4.
Files can't be converted so they stay in pending and when tried to play, flash based player is loaded.
But you don't have flashplayer on mobiles thus you have that notification.
Outdated playback is used for outdated file format.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
JomSocial ActiveAdAgency ExpirediSEO ActiveSocialize Active
Ok so your saying everything is fine and working it's just my phone in general.
Is there something I can do to my phone to change it to record an Upload to mp4?
No, the problem is file format that can't be converted.
You may contact your hosting provider and ask about the details - why version of installed on the server FFMPEG do not convert 3gp files.
So files are just not converted and will sit in pending.
Also when trying to watch them flash based player - flowplayer will be used.
And you need to have flashplayer plugin installed.
Android phone can play flash videos out-of-the-box - you need to install flashplayer:
helpx.adobe.com/flash-player/kb/installi...android-devices.html
I don't know how to set your phone to record in mp4... you need to figure that out. 4G phones record in mp4 by default.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
