I try to make a payment with a credit card and tried 2 different times with 2 different cards, but looks like your Paypal is messing up. I need the pro version renewed asap!
Thank you for contacting us.
None of payment went through? Or you received any receipt - then I could renew your license manually.
If you have receipt, please, send it to This email address is being protected from spambots. You need JavaScript enabled to view it..
I'll report issues with payment to our Billing Department.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
