Good day Pro's,
I have a simple one. I am currently on JomSocial 4.4.4, although Michal tells me that while it says 4.4.4, it's not really 4.4.4. None the less, this is what the back-end JomSocial control panel tells me I am on. Is it now safe to upgrade to Joomla 3.8 with this version of JomSocial that we are currently on?
Thank you for contacting us.
In current state I wouldn't try to upgrade.
Issue with JomSocial must be fixed.
Please, do a safe copy of your whole site. I'll remove JomSocial from your site and install it again.
Please, edit your first post and provide FTP credentials as well.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
Michal,
I am sorry about the late reply to this. I had not idea my site was in need of more work. I just made a safe full back-up of
www.sshag.com
and it's on my server. I have to ask though, if there is an issue with my new release of JomSocial 4.4.4 that I installed on Sshag, does that mean if I installed the same version on MADD Talent that it will need to be looked at as well? I also made a copy of MADD Talent just this morning as well, so if you need to get into that site and do the same thing, please feel free. I think you have all the back-end information on MADD Talent, but if you don't, please let me know and I will send it to you.
