Hi,
I've download the JAMood quickstart package, but it's impossible for me to install it with sample content, the installation stops at that point and never finishes.
Server requirements are ok.
Is it possible that the sql file that comes with the package has any problem?
Thanks for your help.
By the way, it could be nice that, since you're the same company now, we could get support for the template directly in JoomlArt's forum, in fact, I was surprised I could not get support for it.
Thank you for contacting us.
No, SQL in quickstart is fine as no one reported any issues with it.
Please, edit your first post and provide your server credentials - database details and FTP so I could try to install it for you.
Please:
1. Edit your first post.
2. Click switch below main text field:
prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP:
prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.
We're working on solution that will allow users that own JA products to post on their forum as well. As for now, JA developers are helping here.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
