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6 years 7 months ago
  • Habeeb's Avatar
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Just getting started and I am not even sure I am getting to the back end where I need to make changes. I thought that once I purchased I would get some help for a day or so. How do I access this help? I need this now

6 years 7 months ago
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Hi Habeeb,

You can install Jomsocial like you install common Joomla extenstions.. If you wanna need further help and setup jomsocial, please provide me backend and FTP access into private post.
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

thank you!

6 years 7 months ago
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Thanks! I am new to joomla, I just learned that I will need to start with a basic joomla then add jomsocial. How do I access the promised help so I can make this all very fast?

6 years 7 months ago
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HI Habeeb,

Have you installed Joomla? if no please you install it first, follow this doc docs.joomla.org/Installing_Joomla

And if you already installed Joomla and have some trouble with jomsocial installation please provide me your admin/backend access and FTP access, I will help you.

thank you!

6 years 7 months ago
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Thanks I have not done this.

6 years 7 months ago
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Hi Habeeb,

Please provide me backend and FTP info like I mentioned above, I will help you to finish this.

thank you!

6 years 7 months ago
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Sorry for the lateness of this reply I think this is what you are asking for:
<removed for security reason>

Thanks so much for your help and please let me know if there is any other info I can provide.

All the best!

Habeeb Rasheed

6 years 7 months ago
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Hi, Habeeb.

You posted your server credentials OPENLY - any one could see them and get into your server.
I removed them just now but they was there for 9 hours and someone could get into your server.
Change server/cpanel credentials now!

The only way to provide credentials safely is:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Habeeb
6 years 7 months ago
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Hello I believe I am following your instructions. But honestly I am not sure what to edit about the first post. I believe I have sent you the info you needed. Sorry to be a bother I would really like to not be stuck!

6 years 7 months ago
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OK I believe I have done what you have said. New to using forums also!

6 years 7 months ago
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Did what you said and resubmitted.

Thanks

6 years 7 months ago
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Hi Habeeb,

OK.. I see 3 domains on your private info.. what website do you want to install jomsocial? also please provide me the username / password to access your admin section.

thank you!

6 years 7 months ago
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Thanks for your response did you get what you needed from me?

6 years 7 months ago
  • Habeeb's Avatar
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Which admin section for jomsocial or my web host not sure or both?

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