Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

JomSocial 4.4.4 and chat messaging problem

9 years 1 month ago
Licenses:
JomSocial Active

Hello.
I just updated lifesite JS3.6 + JS4.3.x to JS3.8 + JS4.4.4.
I visited "Database Tools" section, but there is nothing to convert (everything is "Already converted").
1) when I click on "envelope" icon at "JS Notification" module, it display modal window with infinity load gif animation.



2) when I open "envelope" icon at "JS Notification" module in blank window (link: 2018.crimson-land.ru/community/chat ), I can see:

This is your inbox
Conversations will start showing here once you have your first chat with someone. You can start a conversation with your friends any time.
Please add some friends before you can make new conversations.

but user allready has some old conversation.

Does my problem related with this one: www.jomsocial.com/forum/installation/374...-hellome-chat-access
and I should wait for fix?

Thanks.


Sorry for my English
Attachments:
9 years 1 month ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Yes this is bug and related with his issue www.jomsocial.com/forum/installation/374...-hellome-chat-access

I will let you know once the developer fix this, maybe will be available in version 4.4.5

thank you!

9 years 4 weeks ago
Licenses:
JomSocial Active

Can you please anounce fix date?
Right now chat problem (old messages disappear after update) is the only one reason why I can't update lifesite to JS4.4.4.

As I mentioned: after update from JS4.3 to 4.4.4 "Database Tools" section says is nothing to convert (everything is "Already converted").

What will be happen If I will update life site to 4.4.4 right now? Will be dissapeared messages restored after fix (4.4.5)?

Thanks.


Sorry for my English
9 years 4 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:
9 years 4 weeks ago
Licenses:
JomSocial Active

Hello. I applayed this fix for JS Notification module and now I can see message "There is no new private messages":


But there is no "View all messages" button.

Also, like I mentioned, old messages disappear after update (and DB tables are "Already converted" but I didn';t converted it manualy).
Is it possible to restore old messages?

Thanks.


Sorry for my English
Attachments:
9 years 3 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

For now, you can click view all message from chat menu.

Do you mean wanna restore the old message into old message table? Please explain more.

thank you!

9 years 3 weeks ago
Licenses:
JomSocial Active

Hi.
1) but I can’t see “View all message” when click on JS Notification’s envolve Icon. I don’t use toolbar.

2) as I wrote in first post, for test I updated lifesite J3.6 + JS4.3.x to J3.8 + JS4.4.4.

I visited "Database Tools" section, but there is nothing to convert (everything is "Already converted").

When I visit link: 2018.crimson-land.ru/community/chat , I can see:
«This is your inbox
Conversations will start showing here once you have your first chat with someone. You can start a conversation with your friends any time.
Please add some friends before you can make new conversations.»

but user allready has some old conversation. It disappeared I front end.

Thanks.


Sorry for my English
9 years 3 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

1. WIll be improved on next release
2. "Database Tools" is not related with chat migration, that is for fixing the old database stucuture.. For this you still need run cron job to migrate old message to chat

thank you!

9 years 2 weeks ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi.

this issue already fixed, and will provide your the patch in version 4.4.5

thank you!

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW