Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Column Template not appear in joomla 3.8

2 years 11 months ago
  • Hazly's Avatar
    Topic Author
  • Hazly
  • Offline
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Licenses:
JomSocial Active

Hi,
I just installed jomsocial Pro in joomla 3.8. I received the error sign when i try to select Column template or any other template bundled in jomsocial Pro cannot be installed. The message appear "The template for this display is not available. Please contact a Site administrator." Kindly, please help. Thanks

Regards
Halzy

2 years 11 months ago
Licenses:

Hi, Hazly.

Thank you for contacting us.
I can't replicate this issue on my test site with Column Theme.
Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Hazly
2 years 11 months ago
  • Hazly's Avatar
    Topic Author
  • Hazly
  • Offline
  • Fresh Boarder
  • Posts: 5
  • Thank you received: 0
Licenses:
JomSocial Active

Thank you for your prompt reply. Actually i am in the middle of installing jomsocial Pro, i try to choose the column template as theme and template. however, the error pop up like this. Kindly, please refer to the attachment. If possible, please advise me on how to install or get the theme and template correctly.

Also, my joomla has been updated to 3.8 version. in the template area, nothing show except ja_mood. Thank you

Regards
Hazly

Attachments:
2 years 11 months ago
Licenses:

HI, Hazly.

Ah, you installed theme in wrong way. It's not a Joomla! template but JomSocial theme.
Please, remove it from templates.
Package content should be unzipped and uploaded here:

ROOT/components/com_community/templates

Then you may enable theme in Backend -> Components -> JomSocial -> Configuration -> Templates: prntscr.com/gnt9t4


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: xray
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW