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6 years 7 months ago
  • lion's Avatar
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Hello Support Team,
my user complain that they cannot see a new message so i analyse this and i see this problem => see attachment.

=> is there a posibility to deactivate the Icons from JS Toolbar from Socialize Theme?

Thanks

6 years 7 months ago
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HI, Laurentiu.

Thank you for contacting us.
This is known issue and we're working on it.
No, you can't disable icons.

Solution will be posted here: www.jomsocial.com/forum/installation/369...de-to-4-3-5?start=42


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6 years 6 months ago
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Please send this topic to Dimas, i written with him.

My last message:
i have tried this unsuccessful to deactivate all the Icons in the toolbar from socialize template
what could be wrong here?
<style>
.joms-module--toolbar .joms-js--notification-chat,
.joms-module--toolbar .joms-js--notification-friendrequest,
.joms-module--toolbar .joms-js--notification-general {
display: none;}
</style>

Thanks

6 years 6 months ago
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HI, Laurentiu.

Please, do not remove any icons as issue was fixed.
JomSocial Toolbar for Socialize Template is deprecated and you need to use JS Toolbar instead.
It should be available here: www.jomsocial.com/my-downloads


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: lion
6 years 6 months ago
  • lion's Avatar
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Hallo Michal, i have some questions for this toolbar....
1) if i change the color it does not take effect


2) i have placed the new toolbar at the same place "top header" like the old but i have a space between
and second how can i place the left menu in the middle?


Thank you very much!

6 years 6 months ago
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HI, Laurentiu.

I'm sorry I can't investigate due to lack of access rights; prntscr.com/gs80f9


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
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- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • lion's Avatar
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You are from Poland or from which country?

6 years 6 months ago
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HI, Laurentiu.

Republic of Poland, in the middle of Europe, Norther hemisphere, Earth :D
Yes, I use Polish IP.


- Instead of saying: 'it's not working', explain the problem in detail.
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- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • lion's Avatar
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Ok, i have configure Admin Tools, Polish IP is now unlocked.

6 years 6 months ago
Licenses:

HI, Laurentiu.

I need a developer to take a look.
Please, unlock access for Vietnam as well.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
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ok, its done

6 years 6 months ago
  • lion's Avatar
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Hi Michal, is there a new status? At this Moment i use further the old toolbar....
Thanks

6 years 6 months ago
Licenses:

HI, Laurentiu.

I apologize for delay.
This is still in developers queue.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • lion's Avatar
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  • lion
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Licenses:
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Is there a new status?

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