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0 - Error decoding JSON data

6 years 7 months ago
  • Keld's Avatar
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  • Keld
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Since JS 4.4.1 Execute Cron from backend- MAil Queue gives this this error.

0 - Error decoding JSON data: Malformed UTF-8 characters, possibly incorrectly encoded

Also if Theres only few messages to send. I never have any issue with Cronjobs before. Have done no change here!

Tried to disable Chat in Dashboard, but still the same.

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6 years 7 months ago
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JomSocial Active Socialize Expired

Same issue here.
I'm thinking one of the messages has some weird characters that the system doesn't understand. I'm not sure how I would even begin to locate that message or even edit it =(

6 years 7 months ago
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HI, Guys.

Thank you for contacting us.
I assign developer to investigate this issue further.
He'll contact you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 7 months ago
  • Keld's Avatar
    Topic Author
  • Keld
  • Offline
  • Fresh Boarder
  • Posts: 91
  • Thank you received: 3
Licenses:
JomSocial Active Socialize Expired

Thanks Michal.

But now Theres is Progress:-) After update to 4.4.2 JSON error gone! That's fine. But there is timout on server when sending bigger amount og messages. Tried 3 times with around 80-100 mail Queue.= Server timeout. Php memory is 1024kb
So still need some optimizing?

Best regards Keld

6 years 7 months ago
Licenses:

HI, Keld.

This seems to be server related issue.
Please, contact with your hosting support... it may be that you're server will need some more resources.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Keld
Moderators: Piotr Garasiński
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