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4.4 Installation

6 years 8 months ago
  • Armando's Avatar
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  • Armando
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The new socialist 4.4 does not install... please i need support on this ASAP

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6 years 8 months ago
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HI, Armando.

Thank you for contacting us.
You have two supported domains, please, specify on which one issue is present.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
  • Armando's Avatar
    Topic Author
  • Armando
  • Offline
  • Fresh Boarder
  • Posts: 4
  • Thank you received: 0
Licenses:
JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

I send the access and a screenshot of the problem

6 years 8 months ago
Licenses:

Hi, Armando.

Please, check what is your max_upload size. It seems that is about 8MB while installation package has a bit more.
Maybe you could try "Install from directory"?
extensions.joomla.org/blog/item/3-ways-t...l-joomla-extensions/
docs.joomlabamboo.com/getting-started/ho...p-folder-in-joomla-3


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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