Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Error on installation

9 years 2 months ago
  • Sarah's Avatar
    Topic Author
  • Sarah
  • Offline
  • Fresh Boarder
  • Posts: 20
  • Thank you received: 0
Licenses:
JomSocial Active iSEO Active Socialize Active

Hi,

I see this error when I try to install Jomsocial 4.0.3. After installation it shows below errors and blank page. Hence no access to the component.

Warning: require_once(/var/www/x/x/j34/components/com_community/models/community.php): failed to open stream: No such file or directory in /var/www/x/x/components/com_community/libraries/core.php on line 656

Fatal error: require_once(): Failed opening required '/var/www/x/x/components/com_community/models/community.php' (include_path='.:/usr/share/php') in /var/www/x/x/components/com_community/libraries/core.php on line 656

Please suggest next steps.

9 years 2 months ago
Licenses:

HI, Sarah.

Thank you for contacting us.
Please, try to reinstall JomSocial as it seems not all files are present.
Especially check if ROOT/components/com_community/models/community.php exist.
If not, you may copy it from JomSocial installation package.
If you'll still have this issue, please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW