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Upgrade from Standard to Pro

6 years 8 months ago
  • Matt's Avatar
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  • Matt
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Is there an upgrade path from Standard to Pro? I'm thinking of upgrading so I can get the JA Mood template. I can't see away of doing it from within my account, the only options against my Standard licence are: Download, Domains, Renew.

6 years 8 months ago
Licenses:

Hi, Matt.

Thank you for contacting us.
There should be option to upgrade in your account: snag.gy/xmrh2o.jpg


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6 years 8 months ago
  • Matt's Avatar
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  • Matt
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Licenses:
JomSocial Active

I don't have that option, only Save Domains, Download and Renew (as per screen shot)

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6 years 8 months ago
Licenses:

HI, Matt.

Oh... I'll ask our supervisor then.
I'll update you ASAP.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
  • Matt's Avatar
    Topic Author
  • Matt
  • Offline
  • Fresh Boarder
  • Posts: 25
  • Thank you received: 0
Licenses:
JomSocial Active

Hi, any update on this? I don't really want to lose out on the current upgrade offer.

6 years 8 months ago
Licenses:

HI, Matt.

There is an issue with our cart system so some of Standard license are not recognized.
So I issued a promo code for you so you can purchase JomSocial Pro in upgrade price = $50.
I'll send you code via PM.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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