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Error viewing members on JomSocial Backend

6 years 8 months ago
Licenses:
JomSocial Active

I am getting the following error when clicking on "JomSocial->Monitor->Members" on the JomSocial backend

Fatal error: Call to a member function getPendingGroups() on a non-object in /opt/bitnami/apps/joomla/htdocs/administrator/components/com_community/community.php on line 191

6 years 8 months ago
Licenses:

HI, Chris.

Thank you for contacting us.

Please:

1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
Licenses:
JomSocial Active

I have updated the thread with my administrative credentials. Thanks for your help.

6 years 8 months ago
Licenses:

HI, Chris.

I'm sorry but I can't replicate your issue: prntscr.com/g0vxea
I can access JS Members list without any error.
Please, check again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 8 months ago
Licenses:
JomSocial Active

The problem occurs when you click on the "User Points" column heading to sort by user points. It periodically happens when sorting by other column headings as well but every time I aim to sort by User Points, I get this error.

6 years 8 months ago
Licenses:

HI, Chris.

Please, upgrade JomSocial to version 4.3.5 and try again if issue persist.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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