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Download JA Builder Pro not succeeded

9 years 3 months ago
Licenses:
JomSocial Active

Hi,

I tried to download the version of JA Builder and I followed the instructions of your tutorial. However, when I want to connect my website with JomSocial and fill in my password, I receive a message which says that the password is incorrect. Is there another way to download the free version of JA Builder Pro?

9 years 3 months ago
Licenses:

Hi,

some users have reported similar problem, usually resetting the password solves this.

Regards,
Albert

9 years 3 months ago
Licenses:
JomSocial Active

Thanks! Issue solved! May I advise you to edit the tutorial and add this solution?

Regards

9 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

What do you mean with "edit tutorial and add this solution", please explain more..

thank you!

9 years 3 months ago
Licenses:
JomSocial Active

On this page it is described how you can gain access to the pro license of JA Builder:

www.jomsocial.com/blog/ja-joomla-page-bu...-users#disqus_thread

A lot of users have troubles with the login. You can consider to add a sentence like this: If you are having issues with login, please consider to change your password. This might solve the issue

Regards,

9 years 3 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

Ah I see..

thank you for your advised

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