It was a while back but after one of the updates all of our photo thumbnails and album cover thumbnails were gone. When I try to use a photo that was in the album before the update as it's cover it will not set. I was hoping it was a bug that would go away after a few updates but this is not the case. Since then new photos have gotten thumbnails and the album covers show for new uploads. I can also use a new photo in an old album and set it as the album cover. Thanks in advance for your help.

Hi Shaun,

I dont understand this issue, I tried it and works fine..

Maybe, would you mind provide me the video or image to replicate your issue, please?

thank you!

You will need to log in with my account. Go to my photo albums and try to use a photo as the album cover. Not a new photo but one that is already there.

Hi Shaun,

Would you mind provide me phpmyadmin and FTP access, please? let me inspect this issue further.

thank you!

Okay thanks!

Hi Shaun,

This issue caused by the thumb images are gone, i am not sure why.. maybe your server crash during backup or something wrong, I dont know..

Is there a way to fix this?

you need re-upload the file to fix it, we dont have options to generate all thumbs :(

Or you create custom code to re-generate all thumbs