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JS 4.3.3 like button doesn't work

7 years 11 months ago
  • Marc's Avatar
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Hi,

I upgraded my site to drom 4.3.2 to 4.3.3. and now the like button on activity stream and photos / videos does't work anymore.

I guess it's a php issue because on a backup site and other sites the button works fine.

Can you please provide a me with a hotfix.
Thanks.

7 years 11 months ago
  • Dimas's Avatar
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Hi Marc,

I found some issue on your site
- your site is very slow, maybe you need to tweak it
- please you upgrade the php version to 5.6.x
- i see some javascript on your site, please you check it, maybe its coming from 3rd party module / plugin


- would you mind provide me FTP access, please?

thank you!

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7 years 11 months ago
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Hi Dimas.
Did you bring the site down? I see that configuration.php has been modified at 4am.

7 years 11 months ago
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owh really? would you mind provide me FTP access, please? maybe this issue caused by your site is very slow and make the debug config doesnt work and make the site down..

7 years 11 months ago
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Sorry but I can't give you ftp access. I can provide you with an akeeba backup.
I'm restoring the site again.
And it's strange because the site did not feel extremely slow before

7 years 11 months ago
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Hi marc,

The like issue can be caused by that slow issue, I get server error there, but I dont see any error detail, and then I set error reporting to maximum to see error detail, but that debug solution make your site broken.. well, maybe you can try ask the sys-admin, to ask "why your site slow...?" and then when its back to normal please let us know so I can continue inspect the like button.

thank you!

7 years 11 months ago
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Thanks Dimas,
Site is back again.
And speed is quite fast here. I never noticed it to be slow.

7 years 11 months ago
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Hi Marc,

but your php version still use 5.4.x, would you mind to upgrade it to 5.6.x please?

thank you!

7 years 11 months ago
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Sorry but I can't upgrade right now. As you might have noticed that's what I have mentioned earlier.
The like button works on a more recent php version like 5.5 but not on 5.4 . With JS version 4.3.2 it worked fine.
Is there nothing you can do about it please?
Thanks, Marc

7 years 11 months ago
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Hi Marc,

On version 4.3.3 we update some code and make it support for the latest Joomla requirment > 5.6, may I know why you cant upgrade the PHP version, on old PHP version there are some issue on security things.

Anyway, seems your account already expired, would you mind to renewal it please? so we can continue inspect your issue and move this topic to technical sub forum.

thank you!

7 years 11 months ago
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Please check because it's not my account but yours that is expired. I still have over 600 days left.

I can't explain here why we can't upgrade right now but it's because of some other subsite.

7 years 11 months ago
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Hi,
I want to roll back to 4.3.2.
Comments also don't work anymore. What a cr** for a minor release. If it would be 4.3 to 4.4 I can understand but not 4.3.2 to 4.3.3.
Can you please tell me where I can get 4.3.2. and if a re-install works.
Thanks!

7 years 11 months ago
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HI Marc,

I already gave you the link for 4.3.2 on your private message, please check :)

thank you!

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