Your refund policy explicitly excludes cases in which the server does not meet requirements.
However the embedded link for system requirements is only valid for customers. It only offers options to login or buy. So in other words, you have to buy the product to find out the system requirements, which could be anything. What a Scam!
I've never heard of a no-refund policy like yours. Too bad, I really planned to buy it until I started going through the fine print.
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Hello DaveW
I'm sorry you had this bad experience and that you think we want to scam you, but that it is not our intention.
You need to create the actual account on
www.jomsocial.com
and then log in with it to get full access to documentation. You don't have to make any purchase, but you need to create account.
Hope that helps you out
Cheers
- Don't say feature not working. Instead, explain what you tried and what was the outcome.
- When you think you found the bug, try to replicate it on a fresh Joomla.
- When looking for support always provide temporary Super Administrative access to your site. We will ask for it anyway.
- Help yourself and
read documentation
which can give you answers to almost all questions you may have