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Undefined Error

9 years 10 months ago
  • azri's Avatar
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  • azri
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We noticed, that we have found this problem for new user that try to register using facebook account.

As new registration using facebook, they will receive "Undefined error". This happen few days friday or thursday.

We didnt make any changes to our site,

9 years 10 months ago
Licenses:

HI, AZri.

Thank you for contacting us.
This may be cookie or session caching issue.
Please, try to clean Joomla! and browser cache. Then remove cookies... and try again.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

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9 years 10 months ago
  • azri's Avatar
    Topic Author
  • azri
  • Offline
  • Fresh Boarder
  • Posts: 58
  • Thank you received: 2
Licenses:
JomSocial Active Socialize Expired

Hello Michal,

thank you for your response, i already clean my cache on my ie, mozilla and chrome.... we still getting undefined error.

can you try register to our website using your fb acc?

9 years 10 months ago
Licenses:

Hi, Azri.

Yes, I just joined your site: cubejunction.com via FB.
No issues on the way...


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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