Good afternoon, my name is Julian Secolo, I accidentally bought the standard and professional jomsocial packages. I wanted to see how I do to cancel the standard, because I only wanted the professional. Grateful for attention.
I see your subscription already use Jomsoical Professional package, for download the professional package please go to "My Account" page and download it from here, or you go to iJoomla installer on your Joomla backend, fill the purchase number and install the professional package from there
Good morning I wanted to buy the professional plan ($ 149) but at the time of purchasing the package I ended up mistakenly taking the standard plan ($ 99). Which generated an invoice of $ 248. I wanted to cancel the purchase of the Standard plan, because I will only use the jomsocial in a site that I am building.
Oh, I'm from Brazil, so I'm using google translate.
I issued a refund for you and cancelled Standard version ;)
- Instead of saying: 'it's not working', explain the problem in detail.
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