Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated

Unable to access to post in JomSocial Groups support forum

7 years 4 months ago
  • Rik's Avatar
    Topic Author
  • Rik
  • Offline
  • Junior Boarder
  • Posts: 114
  • Thank you received: 3
Licenses:
JomSocial Active Publisher Expired Socialize Expired

Sorry to post here but I'm unable to leave any support request in the JomSocial "Groups" forum as there is no "New Topic" button showing for me. I do have an active subscription. I've tried logging in and back out of the system but nothing works.

Hope you can fix this. Thanks. -- Rik

7 years 4 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Rik,

Please you open this URL www.jomsocial.com/forum/groups/topic/create what do you get?

thank you!

7 years 4 months ago
  • Rik's Avatar
    Topic Author
  • Rik
  • Offline
  • Junior Boarder
  • Posts: 114
  • Thank you received: 3
Licenses:
JomSocial Active Publisher Expired Socialize Expired

Dimas wrote: Hi Rik,

Please you open this URL www.jomsocial.com/forum/groups/topic/create what do you get?

thank you!


"You do not have permissions to start a new topic!"

7 years 4 months ago
Licenses:

HI, Rik.

Please, try now.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Rik
7 years 4 months ago
  • Rik's Avatar
    Topic Author
  • Rik
  • Offline
  • Junior Boarder
  • Posts: 114
  • Thank you received: 3
Licenses:
JomSocial Active Publisher Expired Socialize Expired

Michal: The "New Post" button is back for me in that group. Thanks. -- Rik

Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW