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client question

10 years 3 months ago
  • Dean Bailey's Avatar
    Topic Author
  • Dean Bailey
  • Visitor
Licenses:

Hi

I need to ask a pre sales question on behalf of a client.
The question is not suitable to post on a public forum.
Please can please you advise on how best to contact you?

Cheers

Dean

10 years 3 months ago
Licenses:

Hi, Dean.

Thank you for contacting us and interesting in our product.
You may send your question to michael [at] ijoomla.com ;)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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