Good morning,
the day 04/07/2016 I bought the "Jomsocial pro" service
with paypall Transaction code : 54Y74633LB824971S
I can not log in as a user... you can, please, send my registration mail....I forgot .
Thank you.
Best regards.
Thank you for contacting us.
Te best way to restore your access will be to use access restoration page here:
www.jomsocial.com/members-area?view=reset
E-mail should be the same as you used for purchase.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
