I am sorry, We cant delect your account is our valid customer, may I know your purchase number? or maybe, please you login to our forum by using your registered email and create another topic :)
1) I bought the JomSocial in Feb, do I need to upgrade to the new Jom Social 4.2 I want to know if JTicketing is the best to use with JomSocial 4.2
My Purchase No is
Description: Goods or Services
Customer ID: 5523900
Billing Information
Teresa Yeung
408-555
Toronto, Ontario M3H2R7
Canada This email address is being protected from spambots. You need JavaScript enabled to view it. Shipping Information
Item Name Description Qty Taxable Unit Price Item Total
1 JomSocial Standard UNZIP-FIRST-JomSocial Standard.zip 1 N 99.00 (USD) 99.00 (USD)
Total: 99.00 (USD)
If you purchased JomSocial at February this year, it means yous subscription is still active.
But you logged in to account that has no subscription attached.
In order to receive support we need to see that certain account has valid subscription.
So before you post support request - log in with account with attached license.
Basically JomSocial doesn't have feature to sell tickets - you need 3rd party extension for that.
JTicketing developers promise that their extension do integrate with JomSocial events.
They provide even documentation for it:
techjoomla.com/documentation-for-jticket...omsocial-events.html
But if it's compatible with latest version of JomSocial - we don't know. You should ask JTicketing developers as we don't support 3rd party extensions on JomSocial Technical Support forum.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you