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uservoice

10 years 4 months ago
  • Birol's Avatar
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  • Birol
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  • Posts: 6
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Hello, first I want to apologize because I did not know where to put this question.

I try to post an idea under www.jomsocial.com/uservoice , but unfortunately it does not work.

I get this message


do I need a special authorization?

apologize again because I do not know what to do with my question.

under contact us, I also did not continue

10 years 4 months ago
Licenses:

HI.

Thank you for reporting this.
I'll ask User Voice manager to check this issue.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Birol
10 years 4 months ago
Licenses:

Hi.

Please, check if you have access...

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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