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Why renew subscription when i bought JomSocial 3 days back??

10 years 5 months ago
Licenses:
JomSocial Expired

Please refer to the reply #161283.
I have bought JomSocial 3 days back..how can my subscription expire? Am i missing something?
I dont see any subscriptions under "My Account".
Please help ...

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10 years 5 months ago
Licenses:

Hi.

You're referring to this thread:
www.jomsocial.com/forum/pre-sales-questi...rrayhelper-not-found

You opened thread in Pre-Sales forum category being NOT logged in as holder of any subscription.
That's why you've been asked about renewal.

Now you posted as subscription holder.

Always use your account that holds subscription and post in correct forum category.

Now, please, open new thread as subscription holder (you may copy your previous request).


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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