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10 years 6 months ago
  • steve's Avatar
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  • steve
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Licenses:

Hi - Do you have a sales or support phone # ?

thanks
steve

10 years 6 months ago
Licenses:

Hi, Steve.

Thank you for interesting in JomSocial.
No, we provide support via forum... you may also contact us via email but only in case of billing issues (support via email is not provided).

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 6 months ago
  • steve's Avatar
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  • steve
  • Visitor
Licenses:

what is the cost of the product and what is the steps to purchase and install ?

10 years 6 months ago
  • steve's Avatar
    Topic Author
  • steve
  • Visitor
Licenses:

steve wrote: what is the cost of the product and what is the steps to purchase and install ?

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