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Upgrade JomSocial і Guru Pro

8 years 2 weeks ago
Licenses:
JomSocial Expired

Hello! I have a project in which I use JomSocial 4.0.1 and Guru Pro V 3.3.0 and several extensions, as integrated with JomSocial, and not integrated. Due to changes in the project, I want to upgrade JomSocial і Guru Pro to the latest versions. In this regard, I have a few questions:
1. How much does cost an upgrade and how to make it?
2. Can I rely on technical support with upgrades to new versions of extensions in preserving all content and personal data of users? (Database) ?
3 Is the new software backwards compatible with the already installed version?

8 years 2 weeks ago
Licenses:

Hi, Nazar.

1. In order to upgrade your current iJoomla products you'll need to have active subscription.
In that case you'll need to renew it.
Browse here: www.jomsocial.com/component/digistore/licenses

JomSocial renewal for 6 months = $99
Guru renewal for 12 months = $237

2. Yes, during upgrade nothing should be lost from database... but always make a safe copy before upgrade.

3. Yes, it is.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: nazar
8 years 1 week ago
Licenses:
JomSocial Expired

Hi!
I have another question
1. is current version of joomsocial compatible with guru Guru Pro V 3.3.0
2. which version of joomla i need to make this extensions happy

8 years 1 week ago
Licenses:

Hi, Nazar.

1. Joomla 4.1.7 should be compatible with Guru 3.3.0... but for best performance you should use latest versions.
2. Guru 3.3.0 is a bit old so it may have some unexpected issues with Joomla! 3.5.1, so rather stay with 3.5.0.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: nazar
Moderators: Piotr Garasiński
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