I would like to buy the new version but my email is blocked!

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I would like to buy the new version but my email is blocked!

10 years 7 months ago

#156966

Topic Author
Tobias Peereboom
Visitor

Licenses:

I would like to buy the new version but my email is blocked!
E-Mail = This email address is being protected from spambots. You need JavaScript enabled to view it.

Hope you can help, Thanks.

10 years 7 months ago

#156980

Michał
Offline
Moderator
Posts: 13447
Thank you received: 3689

Licenses:

Hi, Tobias.

It's not blocked but already in use.
You have account at jomsocial.com.
If you don't remember your password - please use password recovery procedure:
www.jomsocial.com/members-area?view=reset

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

10 years 7 months ago

#156996

Topic Author
Tobias Peereboom
Visitor

Licenses:

Hi Mical, I did the recovery procedure but stil get the "blocked" error see also the screenshot I send you per email.

Thanks, Tobias

10 years 7 months ago

#156997

Topic Author
Tobias Peereboom
Visitor

Licenses:

This is the error: Reset password failed: This user is blocked. If this is an error, please contact an administrator.

Could not send the attachment by mail.

Regards, Tobias

10 years 7 months ago

#157013

Topic Author
Tobias Peereboom
Visitor

Licenses:

Hi Michal, do you have time to help me out?
Thanks.

Moderators: Piotr Garasiński

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I would like to buy the new version but my email is blocked!

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