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Where is my licence number ?

10 years 8 months ago
  • claude's Avatar
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  • claude
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Licenses:
JomSocial Active

Where is my licence number ?
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JomSocial Standard (#23689)
Purchased on: 01-30-2016

10 years 8 months ago
Licenses:

Hi, Claude.

Please, login to jomsocial.com and browse here: www.jomsocial.com/component/digistore/licenses

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
  • claude's Avatar
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  • claude
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  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

Thank for your response but my number license 100022295 do not function.

10 years 8 months ago
Licenses:

Hi, Claude.

Please, always provide us as much information as possible.
Saying just "do not function" explains nothing.
I saw that you opened new thread. I answered you there.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 8 months ago
  • claude's Avatar
    Topic Author
  • claude
  • Offline
  • Fresh Boarder
  • Posts: 1
  • Thank you received: 0
Licenses:
JomSocial Active

I gained joomsocial standard. I moved my sweats joomla site federationnationaleambulanciersprives.fr I put 100022295 license number that does not work.
Mesage:Erreur
This license is invalid. Please contact us for more information!

Attachments:
10 years 8 months ago
Licenses:

Hi, Claude.

Please, make sure that you're using latest version of iJoomla Installer. Uninstall current version and install the one in package downloaded from here: www.jomsocial.com/component/digistore/licenses

iJoomla Installer is used only for one-click upgrade.
JomSocial will work and be valid even without license number provided in there.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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