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Account renewal

10 years 9 months ago
  • Brian Anderson's Avatar
    Topic Author
  • Brian Anderson
  • Visitor
Licenses:

Hi, I'm trying to login wo I can renew my account but it isn't working. I believe my username is BrianJA and the domain registered is sportsholla.com. I tried requesting my password but it isn't recognizing my email either. Can you have it send my username and password to This email address is being protected from spambots. You need JavaScript enabled to view it.. Also is there any type of discount for renewing and also purchasing the template? Thanks.

10 years 9 months ago
Licenses:

Hi, Brian.

You used different email for your account here.
I've sent you that email address to This email address is being protected from spambots. You need JavaScript enabled to view it..
I hope you have access to your old email... if not... I'll chanage your email account.
Then you'll be able to restore your access.

Yes, there is a discount for renewal - regular price for JomSocial PRO is $149 and for renewal $99.

If you want to purchase Socialize and JomSocial in a discount bundle: www.jomsocial.com/products/products/4-di...al-pro-socialize/215


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:

HI, Brian.

Unfortunately our mail IP is blacklisted so my mail was rejected.
Your registered email is on: sunnewshawaii.com


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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