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Upgrading JomSocial from old version to new one

10 years 11 months ago
  • Natalya Shesterneva's Avatar
    Topic Author
  • Natalya Shesterneva
  • Visitor
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Hello!

We're using JomSocial component in our site ukazatel.ru/u .
It was long ago when we bought it.
Now we're upgrading our website to new version of Joomla and need to upgrade JomSocial as well.
Is it possible to upgrade it instead of buying new one?

Looking forward to your reply!

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
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Hi,

I am sorry this is not possible, you should renewal your account or but the Jomsocial first.

thank you

10 years 11 months ago
  • Natalya Shesterneva's Avatar
    Topic Author
  • Natalya Shesterneva
  • Visitor
Licenses:

What does the renewal of the account mean?
If we do it can we get any discount for Jomsocial?
I'm interested in price first of all.

10 years 11 months ago
Licenses:

Hi, Natalya.

Renewal is re-activating of already existing subscription. So you don't have to purchase new one.
Also renewal is discounted already. Compare regular price with renewal ;)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
  • Natalya Shesterneva's Avatar
    Topic Author
  • Natalya Shesterneva
  • Visitor
Licenses:

I'm not sure I have a subscription.
When I bought JomSocial several years ago I had only reference number for download..
Can I use it somewhere to get discounts?

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