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problem to acces to your website jomsocial.com

11 years 3 weeks ago
  • simonetti's Avatar
    Topic Author
  • simonetti
  • Visitor
Licenses:

Hello,
We are unable to access to your website www.joomla.com since our Internet connection.
We contacted our internet service provider that allows us to detect a problem (blocking) from the LiquidWeb hoster that hosts your site.
This tells us that it is necessary that you contact them to resolve the issue ( this company was in contact our provider “alliance networks, mr black samir” ) .
Thank you in advance,
Regards,
Fabien Simonetti

11 years 3 weeks ago
  • simonetti's Avatar
    Topic Author
  • simonetti
  • Visitor
Licenses:

sorry, i spoke well of website jomsocial.com

11 years 2 weeks ago
Licenses:

Hi.

You mean you can't access jomsocial.com ? But under this domain is our forum... if so you shouldn't be able to post here.
Could you elaborate?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 2 weeks ago
  • simonetti's Avatar
    Topic Author
  • simonetti
  • Visitor
Licenses:

Hello,
I connect another personal connection.
Please, get closer to your host
Thank you

11 years 2 weeks ago
  • simonetti's Avatar
    Topic Author
  • simonetti
  • Visitor
Licenses:

Add informations;
I rise to help one of your customers: Signe Bluette.

11 years 2 weeks ago
Licenses:

Hi.

Please, send me your IP at michael [at] ijoomla.com.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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