There is no valid license for user "laurielaizure".
I see that other user holds license for domain interiordesigncommunity.com.
Please, log in as this user - then you'll be able to download JomSocial and post on Support Forum.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
No, I'm sorry but user "WhatNoWebsite" doesn't hold any license in our system.
License for interiordesigncommunity.com is held by other account.
But unfortunately I can't tell you user name, login or any other details as I'm obligated to protect user data.
Maybe try to recall who bought license for interiordesigncommunity.com on your behalf.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
There is user with such an email but he/she doesn't hold any license in Digistore.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
OK, let's start from the beginning. A license WAS purchased using this account. We then asked for that license to be transferred to the developer as he's the technical guy. Apparently it was but clearly it was not.
When and who you asked to transfer once bought license?
Originally by who (user name or email) license was bought?
Please understand - I can't give you access to other user account unless you prove that it is/was in any way related with you or your company. In our license system there is license for that domain but as for now you failed to provide any information proving your rights to it.
If you don't want to discuss this in public (on forum) please, write an email to me michael [ at] ijoomla.com. We'll continue via email.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
You forwarded me just a registration confirmation notice with your login data generated by Joomla!.
Please, send me purchase invoice.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
