We are Comunicazione Italiana, a business social network based in Italy. Years ago we had our social network comunicazioneitaliana.it developed by a company named You+. Now this company partially disbanded and the web developer for our project (Francesco Paradiso) quit the project without giving us all the proper access to our site's joomla plugins, Jomsocial included.
Now we are in dire need for the technical documentation found at
documentation.jomsocial.com
, but we lack the access rights.
the account username is "This email address is being protected from spambots. You need JavaScript enabled to view it.", but we do not know the password. can you contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to help us solve the problem?
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
