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Access to ad agency forum

11 years 3 months ago
Licenses:
JomSocial Active AdAgency Expired

I ordered jomsocial and ad agency bundle/. But cant get access to ad agency support forum.

11 years 3 months ago
Licenses:

Hi, Murad.

It's because you purchased bundle here and your license is attached to this forum. We have here AdAgency forum category where you may post about your issues. If needed AdAgency developers will be asked to assist you here.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
Licenses:
JomSocial Active AdAgency Expired

Hi
Above i am talked about this forum ad agency category. Support Forum -> iJoomla Extensions -> Ad Agency Pro
I cant create ticket there. When i click post ticket i am redirecting to empty page prntscr.com/7o8ejm

11 years 3 months ago
Licenses:

Hi, Murad.

I reported this to our forum developer.
If you request we could move your AdAgency license from here to iJoomla forum so you'll be able to post there.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
Licenses:
JomSocial Active AdAgency Expired

Yes please

11 years 3 months ago
Licenses:

Hi, Murad.

I passed your request to billing department. Your license should be moved anytime soon.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
11 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Murad,

You're now available to post your messages on this forum:
www.jomsocial.com/forum/ad-agency-pro

Please check and let me know if the problem persists.

Best regards,

Moderators: Piotr Garasiński
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