Where is my discount (coupon code) if I renew my account? I dont want to have to pay for something again for one question that I didnt end up using the first time and have to pay full price.
I installed jomsocial on website logged in, but the jomsocial toolbar will not display, why ?
www.designhead.org/allchattalk.com/index.php/chat

SENT BY YOU:
Just a quick note to let you know that your subscription to JomSocial Pro, with license number 100018428, has expired on (2015-04-30 01:36:52). Please click on the following link to renew your license:

www.jomsocial.com/index.php?option=com_d...&pid=2&cid=1&renew=1

We offer 40-50% off on renewals!

6 Months Upgrades & Support: 1 Year Upgrades & Support: 9

You can always renew your subscription or view your licenses here:

www.jomsocial.com/index.php?option=com_d...ew=digistorelicenses

Thank you,
JomSocial

Hi, Anthony.

You posted in wrong forum category, so I move your request to Billing Issues sections.
After your renewal is done, please, open new thread regarding toolbar issue.

Hello
From my email I clicked the link
for my renewal as jomsocial advertise,
"We offer 40-50% off on renewals!"
I only get total price options for $99.00 for 6 months or $179 for year.
Can you please give me a promo code to enter to get the Renewel discount Please.

Hi Anthony,

To renew an expired license to a lower price you don't need to use any coupon code. Go to this page:
www.jomsocial.com/component/digistore/licenses

There you will see your current licenses and a button to renew. You can select 6 or 12 months. In both cases the price includes a discount.

Best regards,

When I select 6 months it charges me , where is the 40-50% renew discount?
The plugin and supports standard cost, is .
I attached again the screen shot where if I pay it clearly displays full cost.

Hi Anthony,

Renewal prices are:
6 months: $99.-
12 months: $179.-

New purchase price are:
6 months: $149.-
12 months: $239.-

Four months ago we offer 40 / 50 % OFF but that promo is not available anymore.
So, the price you got on your cart is fine. It already include current discount.

Best regards,

Hello Ricardo,
Attached I will show you my time stamped email sent and posted this month when my subscription ended, and in bold please read it and what it says also look at the date. I not sure why this is so difficult to understand.
4 months ago is wrong, and prices.
Are you trying to take money for a plugin I payed for already and support at full price, also when you explain in your faq another renewal discount also attached.
I Also Attached from jomsocial website normal prices online.
Am I talking to a jomsocial Team Member?
Can we please clear this up, You guys emailed me to renew, offering a discount this month for 40% to 50%, I hope you guys stand by this.

Hi Anthony,

Please email me your Paypal account to ricardo at ijoomla dot com quoting this thread and I will help you with that.

Best regards,

I emailed you my paypal account, And for now just want my complete money back, But Im sure thats not going to happen right?
Can you just reimburse me the discount owed please.

So glad EasySocial.com has a better guarantee and stands by it.

Hi Anthony,

A refund is not possible because you opened a dispute with fake arguments and Paypal has the money right now.

If you want a refund you should close that case.

Best regards,

Discount Was what was first discussed, There was no fake arguments you guys sent me an email to renew with a 40 to 50% discount that I never received, And you tell me it expire 4 months ago, Then why are you sending expired emails. Will once again for the second time my client decided to go with Easysocial, better support, better guarantees, no scams!
Would like my refund, Not your excuses.