Here are my two questions:
1) Your pricing page lists pricing for Standard, Professional, and Supercharged. In the FAQ, though, the question pertaining to renewing a license only addresses Standard (25% off) and Professional (35%) off. I'm assuming the Supercharged price is essentially the Professional license + extras such as the template, iSEO, etc. - so renewal of the license would be 65% of the cost of a Professional license.
2) In the FAQ, it's indicated that the support times are 24/7 - but THEN it says Monday through Friday, which implies to me that the support is 24/5 versus 24/7. Which is correct?
1. Supercharged is sold as the initial package but then renewed as single products
And is as follows:
Jomsocial pro 6 months renewal = $99
ISEO pro 6 months renewal =$98
Socialize pro 6 months renewal =$79
2. Technical support is managed globally. Our turn around time is between 8 and 24 hrs. On weekends we have limited support which is prioritized and is answered within 24 hours. Our billing and pre-sales is Monday to Friday only
