I need you to swap my domains in my account. I didn't understand the form and filled it in backwards. I need you to hurry because I have a JomSocial 4 issue!!!!!
Please, post a domain change request here:
www.jomsocial.com/forum/billing-issues
Explain in detail to what domain you want to change.
Unfortunately our Billing Department will be open at Monday.
Please, post about your issue anyway on forum - we'll check if it's something easy to fix, then will not have to wait for domain change.
If your support request will be open by other person than me - link this post as an explanation.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
