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Downloading purchased version

9 years 2 months ago
  • April's Avatar
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  • April
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JomSocial Expired

Hi,

My subscription has expired. Is there any way I can download the old version which I am entitled to?

Thank you.

9 years 2 months ago
Licenses:

Hi, April.

We provide only current version for download. And now that is 3.2.1.6.
What version you was entitled to?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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9 years 2 months ago
  • April's Avatar
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  • April
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Licenses:
JomSocial Expired

Hi,

My subscription expired last year on 10-04-2014. I am not sure of the version.

As I only need the basic functions, I don't have any plans to renew the subscription for now. I just need to re-installed the version that was previously installed in my site.

Can help?

9 years 2 months ago
Licenses:

Hi, April.

That was JomSocial 3.1.1.
Oh, that's quite old version... and has known security issue...
Was it Standard or Pro?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • April's Avatar
    Topic Author
  • April
  • Offline
  • Fresh Boarder
  • Posts: 53
  • Thank you received: 1
Licenses:
JomSocial Expired

Hi,

I think it's 3.2.0.5 professional

9 years 2 months ago
Licenses:

Hi, April.

I'm sorry but no. JomSocial 3.2 was released 24 April 2014, so 14 after you subscription expired.
www.jomsocial.com/blog/jomsocial32

So only version I could send you is 3.1.1.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:

Hi, April.

Your download is available here: www.jomsocial.com/download-old/download?...munity_std_3.1.1.zip


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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