Hi i am rakesh shukla and i m entrusted to buy the professional jomsocial product. is that the cast of the product is one time paid or yearly charges that mention in you cost.
This is one time cost - after you purchase, you can use your copy forever on as many sites you want to.
Onlu support is limited to one domain and for 6 months only.
It meas that if you want to have support for more that one domain - you'll need to buy another subscription (with support for new domain).
It also means that you'll have access to support forum and upgrades for subscription period only, so after your subscription expires you'll not be able to download upgrades or new versions and post support requests.
But you could always re-new your subscription, whenever you want.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
