Greetings,
I have a major technical support issue on my site and can't resolve it. I spent 2 hours last night looking for the button to enter a new issue and can't seem to find it. Where is it so I can share my issue and get this fixed. I have used this many times but nothing is showing up any longer. Please get to this as quickly as possible so I can fix my stie.
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- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you