Hello I want to ask you something. Soon my license expires standard can I do to upgrade professional which includes 6 months maintenance or is it just an upgrade.

Hi,

In the My account section you have the option to upgrade to the professional version and renew. This is the best way to upgrade your account

Hello I did upgrade but I wrote that remain 30 days and not displayed 6 months maintenance maybe I misunderstood.

Hi,

I checked the license and it expires in 01-16-2015 06:01:09 AM. Could you check again?

Thanks,

I just want to ask the top of the photo wrote upgrades and six months support or just upgrade. Because if only upgrade is a little misleading. I followed this order but I not have 6 months maintenance.I have no problem if only upgrade but remove six months maintenance not to mislead consumers. You are one of my favorite companies therefore will not offend you.

Hi,

An active license grant you updates and support.

Lets say you have an standard license that expires in 10 days. If you upgrade it to PRO it will not change the expiration date because you upgraded and is necessary to renew it to extend the expiration date. So, in this case, the upgrade will grant you 10 days to PRO license.

Best regards,

No problem, I have not been understood correctly.