Help please! User cannot registrate in jomsocial on my site: amigefamilyschool.ru Why? Theare is registration if I include URL-redirekt (SEO settings). But! Error 404 in profil is.

Hi Kristina,

You are using old jomsocial version..

anyway, can you provide me your purchase number please? and please provide me backend and FTP access.

thank you

Dimas Tekad Santosa, I sent private message for you. Thank you.

Hi Dimas Tekad Santosa! Did you receive my message?

Dimas Tekad Santosa wrote: Hi Kristina,

You are using old jomsocial version..

anyway, can you provide me your purchase number please? and please provide me backend and FTP access.

thank you

Hi Dimas Tekad Santosa! Did you receive my message?

Hi Kristina,

I am sorry for the delay in looking at your issue but we are unable to find any purchase for this account you are posting as. Can you please tell us the email address you used to buy our product and any kind of reference number you have been given after the purchase. Please also tell us the date of purchase. I see you have another post with a similar issue and in that post we were not able to find any purchase either. Without proof of purchase we are unable to look at the technical issue you are having.

Paul wrote: Hi Kristina,

I am sorry for the delay in looking at your issue but we are unable to find any purchase for this account you are posting as. Can you please tell us the email address you used to buy our product and any kind of reference number you have been given after the purchase. Please also tell us the date of purchase. I see you have another post with a similar issue and in that post we were not able to find any purchase either. Without proof of purchase we are unable to look at the technical issue you are having.

Hi Paul! Email: This email address is being protected from spambots. You need JavaScript enabled to view it.,
Квитанция по вашему платежу (Ref# 79763167)
От кого: This email address is being protected from spambots. You need JavaScript enabled to view it.
Кому: This email address is being protected from spambots. You need JavaScript enabled to view it.
15 августа, 20:16


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ВАЖНО: Данный счет лучше всего просматривать с использованием шрифта
постоянной ширины. (Courier)
*** НЕ ОТВЕЧАЙТЕ НА ЭТОТ EMAIL – ВАШЕ ПИСЬМО ОСТАНЕТСЯ БЕЗ ОТВЕТА ***
КОНТАКТНАЯ ИНФОРМАЦИЯ ПРИВЕДЕНА НИЖЕ
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Уважаемый(-ая) Кристина ********,

Благодарим за Вашу недавнюю покупку в интернет-магазине BlueSnap.com, авторизованного продавца JomSocial.com.
Если у вас есть любые вопросы по содержанию продукта или техническим аспектам, то только производитель сможет оказать вам необходимую поддержку. Пожалуйста, обратитесь к
Имя:JomSocial.com
Электронная почта:[email protected]
Если Вы свяжетесь с производителем продукта, то имейте ввиду, что ответ будет предоставлен в течение 2 рабочих дней.
Если проблема остается не разрешенной по истечении двух рабочих дней, то BlueSnap с радостью поможет вам напрямую. Чтобы оставить запрос в службу поддержки клиентов касательно данной покупки, перейдите по ссылке:
www.bluesnap.com/jsp/ ................
Мы получили и обработали ваш заказ.




Пожалуйста, используйте ссылку ниже, чтобы запросить поддержку по продукту, просмотреть информацию о заказе онлайн, получить квитанцию или официальный счет, запросить возврат средств или отправить запрос на повторную отправку ключа продукта/регистрации (если применимо). Пожалуйста, не отвечайте на это письмо, так как ответы на этот адрес не проверяются:
https://shoppers.bluesnap.com/.....................................


Мы ценим ваш бизнес и надеемся снова помочь вам в будущем. Счет по вашему заказу находится в конце этого сообщения.
С наилучшими пожеланиями,
Команда BlueSnap
JomSocial.com

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Информация о платеже:
Номер заказа: 79763167
Номер аккаунта: 52184235
Дата заказа: 15 Aug 2014

Кристина *******
С............., *****
**** ******
Russian Federation
89*********
This email address is being protected from spambots. You need JavaScript enabled to view it.



Продукт Шт. Цена за ед. Итого

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JomSocial Standard Edition 1 RUB 99.00 RUB 99.00

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Итого: RUB 99.00



Спасибо,
Команда BlueSnap
JomSocial.com

Hi Paul! I am waiting 2 days. What happened?

Hi Kristina,

This purchase was not from us. This is a person selling our product illegally. We do not know off them and are not associated with them in any way. You should go to those people and insist on your money back . It is a SCAM. There is also a real risk that they have added malicious code into the product they gave you.I would recommend you remove it completely

Jomsocial can only be purchased from www.jomsocial.com This site, we do not sell our products anywhere else.

For support you would need to purchase the product from us www.jomsocial.com/pricing

Paul wrote: Hi Kristina,

This purchase was not from us. This is a person selling our product illegally. We do not know off them and are not associated with them in any way. You should go to those people and insist on your money back . It is a SCAM. There is also a real risk that they have added malicious code into the product they gave you.I would recommend you remove it completely

Jomsocial can only be purchased from www.jomsocial.com This site, we do not sell our products anywhere else.

For support you would need to purchase the product from us www.jomsocial.com/pricing

I bought JomSocial on the site jomsocial.ru is now sold.

Hi Kristina,

That is not us we are jomsocial.com they are not linked with us in any way, you should try to get your money back

Paul wrote: Hi Kristina,

That is not us we are jomsocial.com they are not linked with us in any way, you should try to get your money back

Hi Paul,
Is it possible to buy JomSocial through Webmoney?

Hi Kristina,

We only accept paypal, credit card or bitcoin as the payment method