Hello, My name is Kemal. I bought Jomsocial about 1 - 1.5 years ago. My version is 2.8.4.2. my web site is still running and I want to upgrade latest version 3.2.1. is it possible? and will you support on set up?

Hi Kemal,

If you want to upgrade your jomsocial you need renewal your account, because your account already expired. There is discount for renewal.

thank you

okey. can you send url ? I couldn't see the url. firstly I will renew my account and

Hi Kemal,

After you renewal, create new topic under our Technical Support sub forum, and you can post your url there.

have a nice weekend!

thx

Hi Dimas,

I have one more question. my old business partner has created account on jomsocial 1 - 1.5 year ago. but we part away on our company. thats why, I can't see renew button on my account. what can I do?

thx

Hi Kemal,

What is your old account? we will check on our database.. if you dont know the prev purchased account, so you need buy a new one.

thx

my website is www.sporpartnerim.com I'm using jomsocial on this site. I think he bought using this mail address; This email address is being protected from spambots. You need JavaScript enabled to view it.. His name is ahmet karaoğlan

Hi Kemal,

thank you for your information, we will check it on monday, since most of sales team is off today :)

Cheers!

thanks Dimas. I m waiting your reply.

have a good weekend :)

Cheers !

You're welcome !

Hi Kemal,

That account and domain is not on our DB record, so please you buy a new one as a new customer.

thank you