Hello,

I use Jomsocial since a long time, and my licence expired it's why I can't use the support forum.
Before to renew my licence, I would like to know if Zencoder and Amazon S3 integration are working for mutualized hosting without ffmpeg and flvtool2.

I tried to configure it on my Jomsocial 3.1.0.1 and Joomla 2.5.6
Everything seems to works fine, but after I manually used the cron task : www.bellavip.fr/index.php?option=com_community&task=cron

The video are not converted correctly.

I have correctly setted up my Zencoder full access api on the jomsocial admin panel.
I created correctyle the bucket policy using the zencoder doc :
{
"Version": "2008-10-17",
"Id": "ZencoderBucketPolicy",
"Statement": [
{
"Sid": "Stmt1295042087538",
"Effect": "Allow",
"Principal": {
"AWS": "arn:aws:iam::395540211253:root"
},
"Action": [
"s3:GetObjectAcl",
"s3:GetObject",
"s3:PutObjectAcl",
"s3:PutObject",
"s3:ListMultipartUploadParts"
],
"Resource": "arn:aws:s3:::MY-BUCKET/*"
},
{
"Sid": "Stmt1295042087538",
"Effect": "Allow",
"Principal": {
"AWS": "arn:aws:iam::395540211253:root"
},
"Action": [
"s3:ListBucketMultipartUploads",
"s3:GetBucketLocation"
],
"Resource": "arn:aws:s3:::MY-BUCKET"
}
]
}

I replaced the MY-BUCKET to bellavip2014 twice.
bellavip2014 is the name of the bucket created on Amazon S3.

Now, when I try to see a video, I see this error :
303: Failed to load a resource: Unable to load resources: Error #2036
You can see it alive here www.bellavip.fr/acces-vip/videos-v-i-p/9...a/video/30-5-mo.html

It seems that I have a problem with the permissions access. Every kind of permission are checked. Maybe not for the good user ?
I really don't understand how to solve it. I tried to solve it allday long.

I hope you'll be able to help me and apologize for my poor english. I'm a french newbie.

Hi Mehdi,

This is pre sales some we are unable to give technical support from here but a quick search of the error in google gave me these to urls that may be worth looking into, check that you are encoding the videos to mp4 format

www.goodup.net/6356/303-failed-load-reso...ources-error-%232036
developers.google.com/interactive-media-...h/v3/errorcodes#2035

Hello Paul,

Thanks for your answer.

I didn't undertand everything, but the problem may occures because of I tried to convert mp4 file format ?
Do you think If I renew my support licence you'll be able to solve my issue ?

Thanks a lot

Hi mehdi,

I am sorry for the delay in getting back to you, i will setup S3 and zencoder and see if it all works if so they that will conform the feature is working properly in the latest version. I will reply test this and reply ASAP